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Island Village Elementary School

Every Child, Every Chance, Every Day!

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Tech's Help & Tips 💡

  • Instructional image for updating Classlink Password with two options, featuring screenshots and text steps.

  • How To Connect

     

     

    Using Tools within SMART Mirror® 

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    Host a Session (Moderator Mode)

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  • Rotate, Focus, Zoom, and Brightness

     

    Recording, Timelapse, and Multi-Scan
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  • "Guide titled 'Getting Started with Classroom,' displaying an app icon and Apple logo."

    Three tablets showing steps to invite students to a digital class with user interface elements.

    Three iPad screens displaying different student views of class joining settings in an educational app.

    Three tablets showing steps to organize a class into groups with an educational app.

    Three iPads showing app management for classroom use with different screens demonstrating app launching and locking.

    Three tablets displaying a classroom document-sharing app for students and teachers.

    Three tablets displaying a classroom management app's screen view feature.

    Three iPad screens illustrating features to mute sound and lock screens for classroom management.​​​​​​​

  • Whenever a Windows 10 device restarts or in some instances it completely shuts off due to required push-updates, the device may start on the Welcome Screen, which displays "Other user".

     

    Login screen with "Other user" prompt, username and password fields over a beach background.

     

    This typically means that the device has completely signed off the most recent profile session. In this case, the full account's address is necessary to login. 

    In the case of an Employee, the username and "@osceola.k12.fl.us" will be required.

     

    Example: 

    Username: challengr

    Full Username: challengr@osceola.k12.fl.us

    In the case of a Student, the username and "@student.osceolaschools.net" will be required.

     

    Example:

    Username: 0009999

    Full Username: 000999@student.osceolaschools.net

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    In the scenario that this method does not work, you might have other issues that require further troubleshooting. In that case, it is suggested to submit a ServiceDesk ticket for immediate service (For Student accounts) or Dial Ext: 48490 (For Employee accounts).

  • In these steps I'm going to show you how to reset your extension's personal voicemail. Let's start by heading to:

     

    Cisco Voicemail Reset

     

    Once there, login using your District credentials (@osceola.k12.fl.us is not required in this instance) input your  Username and Password and click "Login"

     

    Cisco Personal Communications Assistant login screen with notice about pop-up window configuration.

    After login is successful, select " Messaging Assistant", which allows you to change settings within your voicemail. 

     

    Note: Under "Messaging Assistant" you're also able to change your "Greetings", allowing you to record a personalized message for those calls forwarded to your voicemail.

     

    Screenshot of a web interface showing Cisco PCA applications, highlighting the 'Messaging Assistant' feature.

     

    On this menu, hover your mouse over to "Passwords", and select "Change PIN" 

     

    A screenshot of Cisco Personal Communications Assistant with "Change PIN" option highlighted.

     

    Select and input your new 4-digit PIN, and click "Save". 

     

    Screenshot of a PIN change interface with fields for new PIN, confirmation, and last changed info.

  • Share a file or folder

    1. Sign in to Office 365 and select OneDrive.

    Note: If you're using Microsoft 365 operated by 21 Vianet, sign in with your work or school account to Office 365 Login and select OneDrive. 

    If you're using Microsoft 365 Germany, sign in with your work or school account to Microsoft 365 Germany login and select OneDrive .

    1. Select the file or folder you want to share, and then select Icon of an arrow making a left turn, indicating a return action or back navigation.Share.
    2. Enter a name or email address.

    Note: Select the drop-down to change permissions. Allow editing is checked by default. To change permission to view only, uncheck this box and select Apply.

    1. Select Send.

     

     

    Notification stating "Link to 'Annual Report.docx' copied" with a shareable link displayed.

    Get a link for sharing

    1. Select a file or folder and select Copy link.
    2. Select the drop-down if you want to change permissions.
    3. Select Copy.
    4. Paste the link (Ctrl+V) where you want, for example, in an email or on a website.

     

    Screenshot of a user interface showing file access settings with shared and private files.

    See who you shared a file with

    1. Look at the Sharing column to see which files you shared.
    2. Select Shared to open the Details pane and see who has access.
    3. Select Manage access to stop sharing or change if people can edit or just view the doc.